How Can We Help?

Find answers to common questions or get in touch with our support team

Frequently Asked Questions

How do I scan books into my library?

Tap the "+" button in your library, then choose "Scan Books". Point your camera at your book spines and Bookra will automatically recognize them. For best results, ensure good lighting and hold your phone steady. You can scan multiple books at once!

📌 Important Note: Scanning only captures basic book information such as title, author, and cover image. Bookra uses AI to provide reading guides, related insights, and helps you track your reading progress and reflections for physical books. Bookra does not provide full e-book content.

What is AI X-Ray Analysis?

AI X-Ray is our signature feature that analyzes books through three dimensions:

Skeleton: The book's structure, key concepts, and framework
Dissection: Deeper themes, arguments, and interconnected ideas
Soul: The emotional core, author's intent, and philosophical essence

This helps you understand books at multiple levels and discover connections you might miss.

How accurate is the book scanning?

Our scanning technology uses advanced OCR and AI to recognize book spines with high accuracy. If a book isn't recognized automatically, you can:
• Scan the ISBN barcode for instant lookup
• Manually search by title
• Take a photo of the cover

The system improves over time as you scan more books.

Do I need an internet connection?

Basic library management works offline, but AI-powered features (X-Ray Analysis, Mood Recommendations, Themed Paths) require an internet connection. Once generated, AI insights are saved locally and can be viewed offline.

What's the difference between Individual and Family subscriptions?

Individual ($2.99/month or $28.99/year):
• Full access to all AI features
• Unlimited X-Ray Analysis
• Unlimited mood recommendations
• Unlimited themed reading paths

Family ($4.99/month or $48.99/year):
• Everything in Individual
• Share with up to 5 family members
• Separate libraries for each member
• Family sharing through Apple Family Sharing

How do mood-based recommendations work?

Our AI analyzes your library and matches books to emotional states. When you select a mood (like "contemplative", "energizing", or "comforting"), the AI considers:
• Book themes and tone
• Your reading history
• Emotional patterns in the content
• Writing style and pacing

This helps you find the perfect book for your current mindset.

Can I export my library data?

Yes! Go to Settings > Data & Privacy > Export Library. You can export your:
• Book list (CSV format)
• Reading notes and highlights
• AI-generated insights
• Quote cards (images)

All data remains private and is never shared with third parties.

Why is AI analysis taking a long time?

AI analysis typically takes 30-90 seconds per book. Factors that affect speed:
• Internet connection speed
• Book complexity and length
• Server load

You can continue using the app while analysis runs in the background. You'll receive a notification when it's complete.

Is my reading data private?

Absolutely. We take privacy seriously:
• All data is encrypted in transit and at rest
• We never sell or share your data
• You can delete your account and all data anytime
• AI processing happens securely on our servers

Read our full Privacy Policy for details.

How do I cancel my subscription?

Subscriptions are managed through Apple:
1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select "Bookra"
5. Tap "Cancel Subscription"

You'll retain access until the end of your billing period.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help.

We typically respond within 24 hours on business days.